Terms And Conditions

Data storage & security

We store data on secure servers and use industry standard safeguards (encryption in transit and at rest, access controls, logging, periodic security audits). Despite safeguards, no system is 100% secure — we will notify affected users and regulators in case of a qualifying data breach, per applicable law.

Data retention

We retain personal and medical records as required by applicable law or to fulfill the purpose for which they were collected (e.g., clinical record retention: 7–15 years depending on jurisdiction). Administrative and analytics data may be kept for shorter periods (e.g., 1–3 years).

Your rights

Depending on your jurisdiction, you may have rights to:

Access and receive a copy of your personal data.

Correct inaccurate or incomplete information.

Request deletion or restriction of processing (subject to legal/medical exceptions).

Port your data to another provider in a structured, machine-readable format.

Withdraw consent where processing is based on consent.

(see Contact below). We will verify requests to protect privacy.